Effective date: September 2, 2026
Last updated: September 2, 2026
Shiny Technology Co., Ltd. ("we," "our," or "us") operates AnyTranslator, including the iOS app and this website (the "Service"). This policy explains what data the Service processes, why it is used, and the choices available to you.
AnyTranslator does not require or create a user account.
We do not ask for an Apple ID, account password, name, or email address to use the app or purchase a subscription. We do not sell personal data or use it for advertising tracking.
When you choose to use a feature, we process the content required to provide it, which may include:
Content is sent only when you use the relevant feature. We do not use your content to train our own artificial-intelligence models.
The app creates a random installation identifier. We also process App Attest or StoreKit app-verification data, public signing keys, request identifiers, nonces, timestamps, app version, operating system, device type, interface language, and approximate country. Hosting providers necessarily receive network information such as an IP address. We do not request precise location.
Apple processes payment. We receive and store verified StoreKit transaction information such as product ID, transaction and original transaction IDs, purchase and expiry dates, renewal, upgrade, refund or revocation state, offer information, price and currency, and Apple's signed transaction data. We do not receive your Apple ID, card number, or other payment credentials.
We record translation and voice operations, their status, the applicable free or subscription period, and usage totals to apply quotas, restore purchases across Apple devices, prevent duplicate charging, and detect abuse.
We collect feature interactions, language and mode choices, app performance, errors, crash reports, and limited device and app details through Firebase Analytics and Crashlytics. Push tokens and locale are stored when notifications are enabled. Analytics events are designed not to include translation text, photos, or audio.
Our hosting provider may process standard request logs. If you use website support chat, Crisp processes the information you submit and technical data needed to operate the chat.
We disclose only the data needed for the provider to perform its service. Providers may process data in countries outside yours.
We may also disclose data when required by valid legal process or when reasonably necessary to prevent fraud, security incidents, or harm.
Some history, favorites, chats, custom knowledge, and settings are stored locally on your device. Selected history and support data may also be stored by our service and associated with the random installation identifier. We retain data only as long as reasonably necessary for the purposes described above, security, dispute resolution, and legal obligations.
The app's Clear Data action removes local history, favorites, chats, custom knowledge, and cached content, and asks our service to remove history and direct support messages for that installation. It does not cancel an Apple subscription or erase records required for purchase verification, quota enforcement, security, anti-abuse, accounting, or legal compliance. A push token may remain until notifications are disabled, the token expires, or the device is unregistered.
AnyTranslator does not display third-party advertising, sell or rent personal data, combine app data with third-party data for advertising, or track you across apps and websites owned by other companies. We use first-party product analytics to understand app reliability and feature use.
Because there is no AnyTranslator account, we may need your installation identifier and reasonable verification before acting on a request. We may retain records when required by law or when an applicable exception permits retention.
The Service and its providers operate internationally. Where required, we rely on recognized transfer mechanisms and contractual safeguards for cross-border processing.
We use technical and organizational safeguards appropriate to the nature of the data, including encrypted transport, signed requests, access controls, and provider monitoring. No system is completely secure, so absolute security cannot be guaranteed.
AnyTranslator does not create child profiles or knowingly request names, email addresses, or account credentials from children. Children should use the Service with a parent or guardian when required by local law. Contact us if you believe a child submitted personal data that should be removed.
We may update this policy when the Service or legal requirements change. The current version and effective date will remain posted here. For privacy questions or requests, email support@anytranslator.app.
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